It has been a while... (and seasonal greetings!)

I have been busy with other things. But my apologies for not posting much on here in recent months.

So to refresh this blog - and remind people this blog is entirely searchable - I will say again why I started this blog. Two ideas really. I get fed up with the public services wasting money on large consultancies to tell them what their front line staff already know about ways to improve efficiency and effectiveness. And secondly, I just want people to be engaged and it saddens me when creative, resourceful and innovative people are overlooked in favour of some external bright thing who has the next best answer to slicing bread...

This blog is about documenting the remarkable ways that people have found to make public services better often with no more and often now with far less resources. How are you doing it? Please tell us here. Thanks.

If you are looking for an idea - have a look below. You will be delighted, amazed and impressed by the range of ideas. And if you cannot find what you are looking for - please email me - I may well be able to point you in the right direction. (Just click on the side bar for my email address).

And - moreover - it is free! There is no charge for this information and support. In how many other places would you find ways to save you and your taxpayers money whilst improving services.

Unlike others (whom I won't mention) this blog knows about VALUE as well as cost!

Finally - do have a great Christmas and New Year - 2012 will be tough for many people. I hope that this blog will go some way to making things a little easier.