26 February 2009

First Contact


Here is an example of scheme a Fire Service officer told me about. It's aim is to ensure greater coordination between local social partners:

Essentially this is whereby all partners invovled go about their own business with regard to community activity. If they come into contact with a person or family who they consider would possibly benefit from further support (vulnerable) from a partner organisation then they complete a short form (format and questions agreed by all partners) with some key questions on.

Dependant on the yes or no response to these questions this generates referrals to other agencies and thus from a single visit from 1 organisation can facilitate several other visits. This is turn can provide huge benefit to individuals who may not have known such services were available. 

Currently the project is a pilot but is planned to be launched [county] wide. 

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