27 January 2011

The BEST in Birmingham

There is a good summary of the BEST programme that Birmingham City Council runs to harness the ideas of the staff here

The BEST programme: 
Improving employee engagement in Birmingham City Council


Change for any organisation can be hard. The frontline workforce can often feel left out. Birmingham City Council has placed its staff at the heart of the process, boosting their motivation in the process. Birmingham has set up a network of groups that are helping shape the future.

Key learnings for other councils...

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