26 March 2009

BT One Bill.

The idea: To work with BT to replace the many bills that the Council receives monthly and quarterly for each of its telephones with one single monthly itemised bill supplied either by email or on disk.

Results: Reduction in the amount of time taken in administering the payments for each telephone bill and the cost of making the making payment. Reduction in the amount of paper used for the bills. Estimated annual saving of about £1,500

Leadership: This idea was initiated and led by the IM&T Team whose job it is to process and pay telephone invoices.

Lessons Learnt: That by working with suppliers, cost savings and efficiencies can be generated.

Contact: Simon Howson, Corporate Business Manager, (Email: showson@winchester.gov.uk

Thanks to Winchester City Council for this example.

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