- When replying to emails - put your answers next to the questions in the original email - this saves time describing which question you are answering - indeed a function can be switched on such that your additions come with your initials automatcially
- Use the subject line of emails to indicate the response (if any) that you want. So a 'fyi' in the title is just that - for your information - no reply required.
- When making an appointment with someone outside the organisation - use 'outlook' to place it in their diary too - as 'outlook' has this functionality. This means you can track their response too. (Very useful with partnership working)
19 March 2009
Emailing people - top tips
Given that email overload is a big problem for many working in the public services - here are some 'top tips' from Steve McQuade of Lichfield District Council:
Any more top tips like this?
This is all about making the most of what you have - functionality and resources.