16 April 2009

Housing form improvement - shorter & quicker to complete

Idea: Reworking housing application form questions by the design team reduced number of A4 pages from 37 to 23, making form lighter, using less paper and therefore cheaper to post. 

Results: Savings £1,225         

Leadership: Design team always looks at forms to try and redesign making a savings

Thanks to Basingstoke & Deane Borough Council for this example

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